Privacy Policy
Last updated: 21.10.2024
We take the protection of your personal data seriously and are committed to safeguarding your privacy.
This privacy policy explains how the Englischviertel Dental Practice collects, uses, discloses, and protects personal data when you use our services, including our website, apps, and social media presences.
1. Responsible Party
Englischviertel Dental Practice
Englischviertelstrasse 24
8032 Zürich, Switzerland
Phone: +41 44 252 59 55
Email: info@Englischviertel.ch
Contact for data protection inquiries and concerns:
Phone: +41 44 252 59 55
Email: info@Englischviertel.ch
2. Types of Data Processed
We process various types of personal data, including:
2.1 Contact Information
Examples: Name, email address, phone number
Purpose: To communicate with you, respond to inquiries, and provide services.
2.2 Demographic Information
Examples: Gender, date of birth, residence
Purpose: To personalize our services and create targeted advertising.
2.3 Usage Data
Examples: Information about how you use our services, pages visited, interactions with features, IP address, browser type, and settings
Purpose: To improve and customize our services, analyze trends, and troubleshoot issues.
2.4 Technical Data
Examples: Information about your device and internet connection, device identifiers, operating system, platform
Purpose: To optimize services and ensure proper functionality across devices.
2.5 Content Data
Examples: Posts, comments, photos, and other content you publish
Purpose: To manage content on our services and interact with other users.
2.6 Social Media and Platforms
Examples: Data provided by third parties like Facebook, Instagram, LinkedIn, YouTube, Vimeo, TikTok, etc., when you use or connect to our services through these platforms
Purpose: To identify and authenticate users, enable social interactions.
3. Purposes of Data Processing
We process personal data for the following purposes:
3.1 Providing and Managing Our Services
Example: To create and manage user accounts, provide content, and carry out transactions.
3.2 Responding to Inquiries and Communicating with You
Example: To respond to your inquiries, send notifications, and communicate with you.
3.3 Improving and Customizing Our Services
Example: To analyze usage trends, gather feedback, and optimize services.
3.4 Marketing and Advertising, Including Targeted Ads
Example: To provide personalized advertising and communicate offers, products, and services.
3.5 Complying with Legal Obligations
Example: To meet legal requirements, such as tax reporting and bookkeeping.
3.6 Protecting Our Rights and Interests
Example: To safeguard the security and integrity of our services and enforce our terms of service.
4. Legal Bases for Data Processing
We process your personal data based on one or more of the following legal bases:
4.1 Consent
Example: When you have given explicit consent for data processing, such as for receiving marketing emails.
4.2 Performance of a Contract or Pre-contractual Measures
Example: To fulfill contracts or prepare and execute contracts with you.
4.3 Compliance with Legal Obligations
Example: To meet legal obligations, such as tax or accounting regulations.
4.4 Protection of Vital Interests
Example: To protect your vital interests, e.g., in emergencies or healthcare.
4.5 Public Interest or Exercise of Official Authority
Example: When we act as a public authority.
4.6 Legitimate Interests
Example: To pursue our legitimate interests, provided they are not overridden by your interests or fundamental rights.
5. Disclosure of Data to Third Parties
We share your personal data with third parties, as permitted by law and as necessary to fulfill the above purposes. This may include:
– Service Providers: To assist with providing and improving our services.
– Social Media and Platforms: When you connect with or use our services through these platforms.
– Law Enforcement and Public Authorities: When required by law.
6. Your Data Protection Rights
In accordance with applicable data protection laws, you have certain rights regarding your personal data, including:
6.1 Right to Access
You have the right to request confirmation of whether we are processing your personal data. If so, you can access the data we hold about you.
6.2 Right to Rectification
If the data we process is inaccurate or incomplete, you have the right to request correction and updating of this data.
6.3 Right to Erasure
Under certain circumstances, you can request the deletion of your personal data. This right applies when the data is no longer needed for the purposes for which it was collected or when you withdraw your consent.
6.4 Right to Restrict Processing
You can request the restriction of processing if you dispute the accuracy of the data, the processing is unlawful but you oppose deletion, or you have objected to the processing.
6.5 Right to Data Portability
You can receive the personal data you provided to us in a structured, commonly used, and machine-readable format. You also have the right to transfer this data to another controller, where technically feasible.
6.6 Right to Object to Processing
You can object to the processing of your personal data for reasons related to your particular situation. In such cases, we will no longer process your data unless there are compelling legitimate grounds that override your interests, rights, and freedoms.
To exercise these rights, please contact us at the data protection contact listed in Section 1. We will process your requests within the statutory time limits.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to analyze and improve the use of our services.
8. Changes to This Privacy Policy
We reserve the right to modify this privacy policy to comply with legal requirements or reflect changes in our services. Updated versions will be published on our website. Please review this policy regularly to stay informed.
9. Contact
If you have any questions or concerns about this privacy policy or wish to exercise your data protection rights, please contact us at the data protection contact listed in Section 1.
10. Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. Our security measures include encrypted connections, access restrictions, and regular security audits.
11. International Data Transfer
If you use our services outside Switzerland or the European Union, your data may be transferred to countries that may not offer the same level of data protection. However, we take appropriate steps to ensure that your data is adequately protected under applicable data protection laws.
12. Minors
Our services are not intended for minors, and we do not knowingly collect personal data from individuals under a certain minimum age (e.g., 16 years, depending on local data protection laws). If you become aware that we have collected data from minors, please contact us so that we can take appropriate steps to delete the data.
13. Complaints
If you believe we have violated your data protection rights or are dissatisfied with our data processing, please contact us. You also have the right to file a complaint with the relevant data protection authority – https://www.edoeb.admin.ch.
14. Applicable Law
This privacy policy is governed by the data protection laws of Switzerland and the European Union, depending on your location. In case of disputes, the applicable law will be used to resolve the matter.